Our mission is to provide the best service for you and provide you access to the best and most beautiful home lamps. All the products are assembled with unique creativity and inspiration, combined with high quality and unique cost-effectiveness.

Due to our ability to design and manufacture lighting's experience, we are able to communicate with our customers in a timely manner and focus on customer service, which can significantly reduce customer time and procurement costs.We are committed to providing you with a satisfying shopping experience, and we will do our best to do this.

Highest quality with affordable price products Reasonable Return & Exchange Policies Knowledgeable Product Support and 24/7 Customer Support.

Founded in 2018, JimmyRaiden is a Hong Kong-based online store but maily targets North America , Europe , Australia , and the Middle East along with other consumer markets . We mainly offer brass lightings and provide customization service . We have a designated cooperative factory which is located in Guangdong, China , and it has focused on making lamps for more than ten years. Most products are shipped from China directly .

HK ADDRESS:
RM A29,24TH FL,REGENT'S PARK PRINCE INDUSTRIAL BLDG,NO. 706 PRINCE EDWARD RD EAST,KL HK

US ADDRESS:
30 N Gould St Ste R,
Sheridan, WY 82801
PHONE: +1-251-235-1082

Affected by Covid-19, there will be some delay on the delivery. 

Standard shipping (ship by express)

Standard shipping orders can take up to 5-7 working days to process; express or overnight orders placed after 1 PM will ship on the next business day. 

(Products in stock) Shipping time: 7-10 business days.

Note: Shipping costs shown include fuel surcharges. Buyers are responsible for all other charges incurred (e.g Import charges and taxes).

Shipping area is available to the following countries and districts: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Greece, Ireland, Italy, Japan, South Korea, Malaysia, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States, Cambodia, Hong Kong, Macao, Philippines, Taiwan, Thailand, Israel.

For all other countries, there will be extra cost for shipping. Please contact us for details.
Please email us at info@jimmyraiden.com

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Ocean Shipping(door to door)

For most large products, such as chandeliers, are shipped via ocean shipping by default, the specific delivery method shall be subject to the product page description. (customers can pay for express service)

Processing time for ocean shipping orders: 7-15 working days.

Transportation time:

Australia: 25-30 working days
USA: 25-30 working days
Europe: 30-35 working days

For the other countries, please contact us to get an estimates delivery time.
Please email us at info@jimmyraiden.com

Our long-term strategic cooperative partner in logistics is UPS, FedEx, and TNT, We also cooperate with DHL, who has a tremendous reputation in logistics industry, to ensure your package arrives at your destination safely and securely.we ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.

Sure, you will be welcome to request your refund within 30 days of subscribing to any paid plan. Please clink the link below to know more about our return rules!

https://www.jimmyraiden.com/returns-shipping/

Absolutely! We are specialized in customization and expert at accurately estimating lead time and upcharges, and can guarantee a successful install. Also received many positive feedback from custom customers. Click the link below to view our previous custom products and process!

https://www.jimmyraiden.com/products/JR-CUSTOM-ORDER.html

https://www.jimmyraiden.com/customization/

Email our service team to discuss a specific project.
info@jimmyraiden.com. Or call us at +1 (251) 235-1082‬

We don’t included the light bulbs in the order; As the types is different and also it will take damage easily during the shipment. We have recommend the type of bulbs of each products on our website. As long as the types is  correct; you can choose dimmable bulbs! Appreciate your understanding.

The duties will be around 20 USD per sconce/ wall light and around 100 USD per chandelier. The specific amount is subject to the local custom department. 

Sorry; All of our products are suitable for indoors only.

Sure! We can adjust the length of each cables according to client's request. Please leave a note of cable length request or inform us through email before purchase. 
Email us at info@jimmyraiden.com